At Euphoric, we take pride in the quality and fit of our women’s clothing. We understand that sometimes things just don’t work out, so we’ve made our return process as simple and hassle-free as possible.
General Return Guidelines
- Return Window: Purchased items must be returned within 20 days from the delivery date.
- Condition of Return: Items must be in their original, unworn condition with all tags attached and must be free of stains, odors, and discernible wear.
- Proof of Purchase: Please include a copy of your receipt or proof of purchase.
How to Initiate a Return
- Email us at [email protected] with your order number and reason for return.
- Wait for our customer service team to review and approve your return request.
- Once approved, we’ll provide you with return instructions and a shipping label (if applicable).
Refunds
- Once your return is received and inspected, we’ll send you an email to notify you of the status of your refund.
- Approved refunds will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
Exclusions
- Sale Items: Only regular-priced items may be refunded. Sale items cannot be returned.
- Gifts: If the item was a gift and shipped directly to you, you’ll receive a gift credit for the value of your return.
For any additional queries or clarifications regarding our return policy, feel free to reach out to us at [email protected].